Continuing in Neil Postman’s book Technopoly (1992), picking back up on page 158:
Technopoloy wishes to solve, once and for all, the dilemma of subjectivity. In a culture in which the machine, with its impersonal and endlessly repeatable operations, is a controlling metaphor and considered to be the instrument of progress, subjectivity becomes profoundly unacceptable. Diversity, complexity, and ambiguity of human judgment are enemies of technique. They mock statistics and polls and standardized tests and bureaucracies. In Technopoly, it is not enough for social research to rediscover ancient truths or to comment on and criticize the moral behavior of people. In Technopoly, it is an insult to call someone a “moralizer.” Nor is it sufficient for social research to put forward metaphors, images, and ideas that can help people live with some measure of understanding and dignity. Such a program lacks the aura of certain knowledge that only science can provide. It becomes necessary, then, to transform psychology, sociology, and anthropology into “sciences,” in which humanity itself becomes an object, much like plants, planets, or ice cubes.
That is why the commonplaces that people fear death and that children who come from stable families valuing scholarship will do well in school must be announced as “discoveries” of scientific enterprise. In this way, social researchers can see themselves, and can be seen, as scientists, researchers without bias or values, unburdened by mere opinion. In this way, social policies can be claimed to rest on objectively determined facts. In Technopoly, it is not enough to argue that the segregation of blacks and whites in schools is immoral, and it is useless to offer Black Boy or Invisible Man or The Fire Next Time as proof. The courts must be shown that standardized academic and psychological tests reveal that blacks do less well than whites and feel demeaned when segregation exists. In Technopoly, it is not enough to say it is immoral and degrading to allow people to be homeless. You cannot get anywhere by asking a judge, a politician, or a bureaucrat to read Les Miserables or Nana or, indeed, the New Testament. You must show that statistics have produced data revealing the homeless to be unhappy and to be a drain in the economy. Neither Dostoevsky nor Freud, Dickens nor Weber, Twain nor Marx, is now a dispenser of legitimate knowledge. They are interesting; they are “worth reading”; they are artifacts of our past. But as for “truth,” we must turn to “science.” Which brings me to the crux of what I mean by Scientism, and why it has emerged in Technopoly.
I have tried to show that science, social research, and the kind of work we call imaginative literature are three quite different kinds of enterprise. In the end, all of them are forms of story-telling—human attempts to account for our experience in coherent ways. But they have different aims, ask different questions, follow different procedures, and give different meanings to “truth.” In most of these respects, social research has little in common with science, and much in common with other forms of imaginative literature. Yet social “scientists” have consistently sought to identify themselves, and in more than name, with physicists, chemists, biologists, and others who inquire into the lawful regularities of the natural world. Why students of the human condition should do this is not hard to explain. The great successes of modern times—indeed, perhaps the only successes—have come in medicine, pharmacology, biochemistry, astrophysics, and all the feats of mechanical, biological, and electronic engineering made possible by the consistent application of the aims, assumptions, and procedures of natural science. These successes have attached to the name of science an awesome measure of authority, and to those who claim the title “scientist” a similar measure of respect and prestige. Beyond that lies the nineteenth-century hope that the assumptions and procedures of natural science might be applied without modification to the social world, to the same end of increased predictability and control, and with the same kind of engineering success. This hope has proved both misguided and illusory. But the illusion is a powerful one, and, given the psychological, social, and material benefits that attach to the label “scientist,” it is not hard to see why social researchers should find it hard to give it up.
It is less easy to see why the rest of us have so willingly, even eagerly, cooperated in perpetuating the same illusion. In part, the explanation lies in a profound misunderstanding of the aims of natural and of social studies, and of the differences between the physical and social worlds. But there is more to it than that. When the new technologies and techniques and spirit of men like Galileo, Newton, and Bacon laid the foundations of natural science, they also discredited the authority of earlier accounts of the physical world, as found, for example, in the great tale of Genesis. By calling into question the truth of such accounts in one realm, science undermined the whole edifice of belief in sacred stories and ultimately swept away with it the source to which most humans had looked for moral authority. It is not too much to say, I think, that the desacralized world has been searching for an alternative source of moral authority ever since. So far as I know, no responsible natural scientist, either of the Renaissance or of recent times, has claimed that the procedures of natural science or its discoveries can tell us what we ought to do—whether some way of dealing with our fellow humans is good or evil, right or wrong. Indeed, the very principles of natural science, with its requirement of an objective stance toward what is studied, compel the natural scientist to abjure in his or her role as a scientist such moral judgments or claims. When natural scientists speak out on moral questions, on what is good and evil to do, they speak as the rest of us—as concerned citizens on a threatened planet, as rational women and men, as people of conscience who must struggle no less than you must, or I, to answer for themselves where the ultimate authority for their moral judgment lies. It is the world of desperate listeners, longing for a more powerful moral authority, that begs the natural scientist to say it is the science that speaks, not the woman or man. But the scientist cannot with honor consent.
Our social “scientists” have from the beginning been less tender of conscience, or less rigorous in their views of science, or perhaps just more confused about the questions their procedures can answer and those they cannot. In any case, they have not been squeamish about imputing to their “discoveries” and the rigor of their procedures the power to direct us in how we ought rightly to behave. That is why social “scientists” are so often to be found on our television screens, and on our best-seller lists, and in the “self-help” sections of airport bookstands: not because they can tell us how some humans sometimes behave but because they purport to tell us how we should; not because they speak to us as fellow humans who have lived longer, or experienced more of human suffering, or thought more deeply and reasoned more carefully about some set of problems, but because they consent to maintain the illusion that it is their data, their procedures, their science, and not themselves, that speak. We welcome them gladly, and the claim explicitly made or implied, because we need so desperately to find some source outside the frail and shaky judgments of mortals like ourselves to authorize our moral decisions and behavior. And outside of the authority of brute force, which can scarcely be called moral, we seem to have little left but the authority of procedures.
This, then, is what I mean by Scientism. It is not merely the misapplication of techniques such as quantification to questions where numbers have nothing to say; not merely the confusion of the material and social realms of human experience; not merely the claim of social researchers to be applying the aims and procedures of natural science to the human world. Scientism is all of these, but something profoundly more. It is the desperate hope, and wish, and ultimately the illusory belief that some standardized set of procedures called “science” can provide us with an unimpeachable source of moral authority, a suprahuman basis for answers to questions like “What is right and wrong to do?” “What are good and evil ends?” “How ought we to think and feel and behave?” It is Scientism on a personal level when one says, as President Reagan did, that he personally believes that abortion is wrong but we must leave it to science to tell us when a fetus enters life. It is Scientism on a cultural level when no scientist rises to demur, when no newspaper prints a rebuttal on its “science” pages, when everyone cooperates, willfully or through ignorance, in the perpetuation of such an illusion. Science can tell us when a heart begins to beat, or movement begins, or what are the statistics of survival of neonates of different gestational ages outside the womb. But science has no more moral authority than you do or I do to establish such criteria as the “true” definition of “life” or of human state or of personhood. Social research can tell us how some people behave in the presence of what they believe to be legitimate authority. But it cannot tell us when authority is “legitimate” and when not, or how we must decide, or when it may be right or wrong to obey. To ask of science, or expect of science, or accept unchallenged from science the answers to such questions is Scientism. And it is Technopoly’s grand illusion.
[All emphases his.]
This excerpt concluded on page 162.